Glossary

ACRONYMS

  • AE - Account Executive

  • AHM - All Hands Meeting

  • AM - Account Manager

  • BDL - Business Development Leader

  • CET - Customer Experience Team

  • CM - Campus Manager

  • DPCL - Develop People and Change Lives

  • EMB - Embroidery

  • DDDD - Drop Dead Due Date

  • DTG - Direct-to-Garment

  • GWC - Get it? Want it? Capacity?

  • HR - Human Relations / Talent

  • HP - Heat Press

  • ICS - Internal Campus Sales

  • IDS - Identify, Discuss, Solve

  • LU - Leadership U

  • MKT - Marketing

  • NW - Nationwide

  • OOO - Out of Office

  • OPS - Operations Department

  • PMS - Pantone Matching System

  • PO - Purchase Order - Production’s shorthand for order number.

  • PTQP - Partial Total Quantity Pricing

  • QA - Quality Assurance; when Innovation views a new feature before it goes live to the public

  • QCI - Quality Control Inspector

  • R2 - A round of shirts does two full rotations on press, resulting in two hits of ink imprinted from one screen

  • RO - Reorder

  • SIM PRO - Simulated Process

  • SLT - Senior Leadership Team

  • SOSA - Seven One Seven Admin - Our manufacturing order management application.

  • SP - Screen Print

  • SSC - Summer Sales Conference

  • TQP - Total Quantity Pricing

  • UTOD - University Tees Original Design

  • UTWM - UteesWowsME

  • VSP - Vintage Screen Print

  • VSPU - Vintage Screen Print Underbase

  • VTO - Vision Traction Organizer

  • WFH - Work from Home

  • WSC - Winter Sales Conference (aka Winter Workshop)

 
Bruno - UTees Mascot!

Bruno - UTees Mascot!

 

TERMINOLOGY

  • 1 Hit - No underbase is used and a single coat of ink is applied to the garment.

  • Bird Bank - An online sales link sales representatives can share with customers for ease of ordering.

  • Blaster - Tells a QCU that a garment is coming through the dryer that will require the use of our spot cleaning guns, typically for the removal of an ink smudge or stain.

  • Booger - A small piece of debris or lint that gets trapped in the imprint area of a screen, causing a small dot of ink missing from the image.

  • Bruno - UTees mascot!

  • Domo - A cloud software for data visualization.

  • Fire - An error resulting in a misprint, refund, or fix order.

  • Ghosting - When an imprint transfers from a garment, back to a screen and then back onto another garment, resulting in a hazy/light impression that should not be there.

  • Harvest Season - Our busiest times of year.

  • Heat Press - See a full definition here.

  • Hot Fix - A defect has been reported that needs to be fixed immediately.

  • In the Wild - A feature that has been released for public use.

  • Misprint - When the apparel is not up to standards and cannot be sent to the customer for a myriad of reasons.

  • Plastisol - Commonly used ink for screen printing that is plastic-based.

  • Power Cycle - Turn the thing off and on again.

  • Production Deploy - Putting code onto the servers that allows everyone to use the code.

  • Quarterly - A meeting held 4 times a year to review department goals and their VTO.

  • Simulated Process (aka Sim Pro) - A technique used to strip down an image with many colors (such as a photograph or painting) into a print made up of 3 to 9 colors.

  • S.M.A.R.T. Rocks - Goals that must be prioritized within the next 90 days. These goals should be…

    • Specific

    • Measurable

    • Attainable

    • Realistic

    • Timely

  • Snapper - When a garment is pulled from the pallet and it collapses or “snaps” in on itself, transferring ink smudges to unprinted areas of material.

  • Underbase - A layer of high-opacity ink (usually white) that is printed on the garment before other colors are printed to help retain brightness.

  • Vintage Screen Printing - See a full definition here.

  • Warehouse - Refers to Departments on the “Warehouse” side of the shop. (Receiving, Shipping, Staging, Packaging, & or Fulfillment)

DECORATION ACRONYMS

  • SP - Screen Print

  • EMB - Embroidery

  • HP - Heat Press

  • Sim Pro - Simulated Process

  • DTG - Digital or Direct to Garmet

  • VSP - Vintage Screen Print

PRODUCTION TERMS

  • Event - Each order is broken down into multiple events. Each event is a different activity that is required to be completed so that the entire order can be completed for delivery to the customer. For example - an order might have 3 locations decorator. The front, back, and custom neck tags. Each location is scheduled as a separate event in SOSA.

  • Imprint - The complete decoration of 1 location on a garment. Example - 100 shirts with a front and back location = 200 Imprints.

  • Producible - The state of an event is in when all assets are ready and prepared for the event to be produced. For example, the front location is considered "producible" when the shirts are 100% received, the screens are made, and the ink is ready.

  • Post Production - The state an order is in after all decoration is complete. Post production orders can be shipped or sent to our packaging department for further finishing steps.

  • Supervisor Sign Off - Supervisor sign-off elevates the attention of production leadership to ensure we have a complete quality imprint pre-run, mid-run, and post-run. Events with supervisor sign-off may require extra attention for a high risk client, a fix order that we are looking to ensure great quality assurance, a challenging production run, or a sample print.

  • Staged - A term used to describe when assets are delivered to a work station and laid out properly.

  • Assets - Assets are material needed in production to produce a job. Assets include the apparel, screens, ink, thread, etc...